As the business office receptionist, I greet clients and prepare for business meetings, as well as assist in the showroom or over the phone with upset customers by deescalating the situation calmly, so that I can connect them with the appropriate manager.
My main responsibilities are entering all incoming new units, and dealer trade units, into accounting.
Assisting Accounts Payable with entering invoices, and, when necessary, being her backup bill payer when she is absent.
In charge of investigating and paying toll charges, as well as disputing invoices.
Finalizing auction wholesales, I can also create a deal and do the whole process for the pre-owned manager if necessary.
Finalizing dealer trades.
Also trained in assisting with locking, claiming, and finalizing deals, as well as pulling incoming invoices daily from the FORD website and Dora’s, as well as pulling dealer trade paperwork from Vehicle Locator.
Handling all incoming titles that are mailed in, making sure they are entered into the system that they are received.
I am in charge of all the MSOs that are sent by Ford, and keeping them in numerical order in the fireproof cabinet.
In charge of entering auction-purchased units into accounting, and adding them to the 'P' book.
I assist when needed with reconciling the bank statement, which is all done by hand and takes 2-3 days to complete, while also doing my other job duties.
In my downtime, I like to go through the new and pre-owned accounting journals, look for accounting errors, and give any findings to the appropriate person to review and correct.
There are other things I do that are on an as-needed basis, and I am open to helping where I am needed, as I do not like to be stagnant and am eager to learn.