Melissa Medina
Houston,TX
Summary
Empathetic, effective and highly-motivated medical assistant with extensive clinical experience and knowledge with compassion. Strong worth ethic, adaptability and exceptional interpersonal skills. Adaptive at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant Float
Legacy Community Health
Houston, TX
12.2023 - Current
- Epic EMR experience.
- Float Certified medical assistant in adult medicine, geriatrics, obgyn , and pediatrics.
- Perform injections based on the patient age and needs
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Perform newborn screens, lead, and hemoglobin testing.
- Provided quality care to patients by performing treatments such as injections, immunizations, venipuncture and wound care.
- Maintained patient records through charting of clinical notes and documentations.
- Ordered laboratory tests for diagnosis of diseases or conditions.
- Coordinated with other healthcare professionals to ensure continuity of care.
- Administered medication according to physician orders in a timely manner.
- Conducted follow-up visits with patients to monitor their progress and adjust treatment plans accordingly.
- Prepared examination rooms prior to appointments by stocking necessary equipment and supplies.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Certified Medical Assistant
Optum Care
Houston, TX
01.2023 - 11.2023
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
Certified Medical Assistant Float
Village Medical
Houston, TX
01.2022 - 12.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Documented notes during patient visits.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Athena EMR experience
Patient Care Technician
Memorial Hermann Hospital
Houston, TX
09.2021 - 04.2022
- PCT in the Level 1 ER
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Assisted in level 1 trauma
- Assisted with CPR and airway clearing procedures during emergencies.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Stocked and replenished patient care areas with appropriate supplies.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
- Applied and educated patients on orthopedic devices like crutch walking.
- Maintained appropriate inventory levels and replenished treatment areas.
- Triaged patients to award priority to patients with more severe complications.
- Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
- Adhered to local, state and federal guidelines and accrediting agency regulations.
- Helped nursing staff provide quality, competent patient care for diverse emergencies.
- Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
- Restocked supplies kept in patient rooms to maintain optimal levels.
- Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
- Developed exemplary care abilities from comforting and assisting families and patients in emergency room.
- Took patient assessments, including blood pressure and temperature and documented information.
- Educated patients on symptoms for various diseases and conditions, including flu, pneumonia and shingles.
- First Net EMR experience
Certified Medical Assistant
Sweetwater Ob/gyn Associates
Sugar Land, TX
02.2021 - 08.2021
- eClinaal EMR experience
- Assist the physician with pap smears, colpos, cryos, and laser treatments.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Education
Certified Medical Assistant -
The College of Health Care Professions
Houston, TX02.2021
High School Diploma -
Houston Can Academy
Houston, TX06.2019
Skills
- Venipuncture and phlebotomy
- Medical terminology
- Charting expertise in eClincal works, Athena, and Epic
- EKG set up and monitoring
- Calm and level-headed under duress
- Taking and Tracking Vital Signs
- Educating Patients
- Immunization Administration
- Professional Bedside Manner
- Compassionate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Medical Assistant (CMA)
Nationally Registered Certified Medical Assistant
*Awarded: 09/09/21
- BSL (Basic Life Support)
Timeline
Certified Medical Assistant Float
Legacy Community Health
12.2023 - Current
Certified Medical Assistant
Optum Care
01.2023 - 11.2023
Certified Medical Assistant Float
Village Medical
01.2022 - 12.2023
Patient Care Technician
Memorial Hermann Hospital
09.2021 - 04.2022
Certified Medical Assistant
Sweetwater Ob/gyn Associates
02.2021 - 08.2021
Certified Medical Assistant -
The College of Health Care Professions
High School Diploma -
Houston Can Academy