Melissa Medina
Pewaukee,WI
Summary
I am excited to re-enter the workforce and I am highly-motivated to take on new challenges. I have a strong work ethic, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Stay at Home Mom
Self-employed
Pewaukee, WI
08.2013 - Current
- Complete day-to-day duties accurately and efficiently.
- Manage multiple schedules.
- Organize activities.
- Managed household errands and other essential duties.
- Provide emotional support, problem solving skills and stress management.
Insurance Verification Specialist
Milwaukee Orthopedic Group
Milwaukee, WI
06.2011 - 08.2013
- Communicated with insurance companies to ascertain pertinent information regarding benefits and coverage for patients.
- Accurately entered patient information into the patient portal.
- Configured and collected pre-surgical payments.
- Communicated with patients with compassion while keeping medical information private.
Patient Care Coordinator
Dental Associates
Wauwatosa, WI
06.2010 - 06.2011
- Greeted, checked in patients, and updated patient records before treatment.
- Communicated with dental insurance for coverage of procedures.
- Handled procedure payments.
Wellness Coordinator
Interra Health
Franklin, WI
08.2007 - 10.2009
- Conducted health screenings (body fat, BMI, cholesterol, blood pressure, height, and weight) for other companies.
- Educated participants on their current health status.
- Entered and presented summarized data to executives.
- Created presentations and informational materials for various health topics.
Education
Bachelor of Arts - Exercise Science And Health Promotion
UW Oshkosh
Oshkosh, WI05-2007
Skills
- Schedule coordination and calendar management
- Experienced in managing multiple responsibilities and prioritizing tasks in a dynamic environment
- Strong verbal and written communication skills
- Patient, helpful, and solution-oriented when resolving issues
- Friendly, positive attitude
Certification
- ACE certified in Personal Training
- CPR/AED certified
Timeline
Stay at Home Mom
Self-employed
08.2013 - Current
Insurance Verification Specialist
Milwaukee Orthopedic Group
06.2011 - 08.2013
Patient Care Coordinator
Dental Associates
06.2010 - 06.2011
Wellness Coordinator
Interra Health
08.2007 - 10.2009
Bachelor of Arts - Exercise Science And Health Promotion
UW Oshkosh