Melissa Medina
Santa Ana,CA
Summary
Dedicated Retail Associate with three years of experience in stockroom operations and sales support. Skilled in merchandise organization, customer assistance, and register operations. Bilingual in English and Spanish, with a strong academic background. Thrives in fast-paced team environments.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Stock /Retail Sales Associate
Zara Inc.
Costa Mesa, California
07.2023 - 03.2026
- Received and processed incoming merchandise shipments with accuracy.
- Organized stockroom to ensure efficient inventory flow and quick product access.
- Worked with team to improve restocking processes during busy periods.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Provided product knowledge to customers about current fashion trends and promotions.
- Greeted customers and retrieved requested products to drive satisfaction.
- Handled customer inquiries and resolved issues to enhance satisfaction and loyalty.
Education
Bachelor of Arts - Business Administration, Accounting
California State University, Fullerton
Fullerton, CA06-2028
Associate of Arts - Business Administration
Santa Ana College
Santa Ana, CA06-2026
Skills
- Inventory management
- Stock management
- Data organization
- Microsoft Excel
- Customer service
- Customer relationships
- Visual merchandising
- Team collaboration
- Problem solving
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Stock /Retail Sales Associate
Zara Inc.
07.2023 - 03.2026
Bachelor of Arts - Business Administration, Accounting
California State University, Fullerton
Associate of Arts - Business Administration
Santa Ana College