Melissa Medina
Rx Innovations Pharmacy
Las Cruces,NM
1
Certification
11
Years of experience
Adaptable pharmacy technician with a background in dispensing, ordering, and inventory control across retail and care settings. Recognized for effective communication, problem solving, and reliable HIPAA-compliant service. Ready to support efficient pharmacy operations and positive patient outcomes.
Work History
Pharmacy Technician/Logistics Supervisor
7 Years 1 Month- Facilitated pharmacy operations by delivering accurate, efficient customer service to meet patient needs.
- Informed patients about pickup timing and medication status to enhance customer experience.
- Verified patient information, insurance details, and prescription accuracy.
- Prepared prescriptions using pharmacy systems and dispensing workflows.
- Oversaw inventory levels and coordinated timely delivery of pharmaceutical supplies to maintain stock availability.
Caregiver
2 Years 3 Months- Provided assistance with bathing, dressing, grooming, and toileting to enhance client hygiene and comfort.
- Facilitated medication adherence and daily schedule management to promote client health and well-being.
- Monitored client comfort and reported changes to supervisors.
- Communicated with families and care teams about client needs.
- Provided personal care support for Help At Home clients in private homes.
- Performed light housekeeping, laundry, and room tidying to maintain a safe and clean living environment.
Pharmacy Technician Trainee
3 Years 5 Months- Assisted CVS Pharmacy pharmacists in preparing and labeling prescriptions to ensure accuracy and compliance
- Retrieved medications from shelves and organized prescription orders
- Supported customers with pickup questions and basic pharmacy service needs to enhance customer satisfaction
- Answered phones and routed calls to pharmacists or store staff
- Performed cashier duties such as accepting payments and issuing receipts.
- Maintained clean and organized pharmacy shelving and work areas.
Education
High School Diploma
Skills
Medication dispensing
Medication inventory
Medication ordering
Customer support
Resolving customer issues
Attention to detail
Effective communication
Claims processing
Confidentiality
Problem solving
Certification
- CPhT - Certified Pharmacy Technician
- Vaccine certified
Timeline
Pharmacy Technician/Logistics Supervisor
Rx Innovations Pharmacy
10.2019 - CurrentRead More
Caregiver
Help At Home Inc.
08.2018 - 11.2020Read More
Pharmacy Technician Trainee
CVS Pharmacy, Retail
04.2016 - 09.2019Read More
Onate High School
High School Diploma
Read More