Melissa Morales Galan
Phoenix,AZ
Summary
Proven expertise in stock management and exceptional customer engagement, honed at Zara and Adore. Excelled in maintaining meticulous inventory records and enhancing store visual appeal, significantly contributing to operational efficiency and customer satisfaction. Demonstrates a unique blend of manual handling expertise and the ability to foster repeat business through effective relationship-building.
Overview
2
2
years of professional experience
Work History
Stock Room Associate
Zara
10.2023 - 02.2024
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
Sale Associate
Adore
07.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associates Business Degree -
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2026
High School Diploma -
Shadow Mountain High School
2902 E Shea Blvd Phoenix, AZ 85028 United States05-2023
Skills
- Stock Management
- Manual Handling Expertise
- Work Environment Maintenance
- Product Presentation Skills
- Customer Engagement
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Stock Room Associate
Zara
10.2023 - 02.2024
Sale Associate
Adore
07.2022 - 03.2023
Associates Business Degree -
Maricopa Community Colleges, Phoenix College
High School Diploma -
Shadow Mountain High School
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