Melissa Michael
Marysville,WA
Summary
Ambitious individual with extensive experience in patient care and hospital administrative functions. Strong administration skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Providence Regional Medical Center
Everett, WA
02.2022 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Mental Health Technician
Fairfax Behavioral Health
Monroe, WA
10.2020 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being or corrective behavioral treatment to help facilitate positive patient treatment outcomes.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Server
The Pizza Coop & Ale House
Woodinville, WA
11.2017 - 04.2018
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Cook/Dietary Assistant
Providence Medical Center
Everette, WA
03.2018 - 09.2020
- Quickly and accurately prepared specific meals for 3o plus laboring patients and family members with consideration to specific lifestyles, physiology and medical concerns.
- Provided in-depth information on various modes of nutritional care to maximize options and addressing individualized dietary requirements.
Server
Red Dog Saloon
Juneau, AK
04.2016 - 09.2017
- Demonstrated genuine hospitality while greeting and establishing rapport with tourist and returning guest in fast paced high energy environment
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the businesses Aloha point of sale system
In Home Aide (Independant Contractor)
The Edwards Family
High Point, NC
04.2011 - 02.2016
- Provided assistance with various medical conditions including Multiple Sclerosis, Dementia, Diabetes, Cancer and Alzheimer's.
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance and rehabilitation to maintain everyday life.
Education
Certified Nursing Assistant - License Number NC61238558
Washington State Department of Health
Olympia, WA11.2021
CNA Certificate Program
Med Smart Academy
Marysville, WA08.2020
Skills
- Efficient and reliable team player
- CPR/BLS certification
- CNA Licensed
- Flexible and Adaptable
Timeline
Certified Nursing Assistant
Providence Regional Medical Center
02.2022 - Current
Mental Health Technician
Fairfax Behavioral Health
10.2020 - Current
Cook/Dietary Assistant
Providence Medical Center
03.2018 - 09.2020
Server
The Pizza Coop & Ale House
11.2017 - 04.2018
Server
Red Dog Saloon
04.2016 - 09.2017
In Home Aide (Independant Contractor)
The Edwards Family
04.2011 - 02.2016
Certified Nursing Assistant - License Number NC61238558
Washington State Department of Health
CNA Certificate Program
Med Smart Academy