Melissa Michels
Wittmann,AZ
Summary
Ambitious psychology student (Associate of Arts in progress) focused on becoming a child therapist. Passionate about helping children develop healthy habits and emotional resilience. A strong communicator with proven time management and customer service skills, I have hands-on experience working with children and a successful history of training and supporting peers in fast-paced roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Server
Kona Ice
Glendale, AZ
03.2023 - Current
- Managed accurate order processing and delivery, ensuring timely service and quality standards.
- Maintained cleanliness and organization of work areas, contributing to overall efficiency and safety compliance.
- Handled cash transactions accurately, ensuring accountability and adherence to financial protocols.
- Developed menu knowledge to assist customers effectively, increasing upsell opportunities through product recommendations.
Sales Associate
Henna Shoppe
Glendale, AZ
07.2022 - 01.2023
- Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
- Managed inventory levels, ensuring products were stocked and displayed effectively for optimal sales.
- Collaborated with team members to create visually appealing store displays that promoted featured products.
Food and Beverage Attendant
Six Flags Hurricane Harbor
Glendale, AZ
04.2020 - 06.2022
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction and engagement.
- Maintained cleanliness and organization of food preparation areas, adhering to safety and sanitation standards.
- Developed strong communication skills through interaction with diverse clientele, addressing inquiries and resolving concerns promptly.
Hostess,
Dillon's Kc Bbq
Morristown, AZ
12.2020 - 03.2021
- Greeted and seated guests promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of host area for optimal presentation.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Associate of Arts - Psychology
Maricopa Community Colleges, Glendale Community College
Glendale, AZ12-2026
High School Diploma -
Liberty High School
Peoria, AZ05-2022
Skills
- Cash handling
- Guest relations
- Time management
- Communication
- Computer skills
- Experience with children
Certification
- CPR and AED certification
- Food handler's license
Accomplishments
Attended and graduated early morning seminary, and completed four years of track and field, three of four years as a varsity athlete
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Food Server
Kona Ice
03.2023 - Current
Sales Associate
Henna Shoppe
07.2022 - 01.2023
Hostess,
Dillon's Kc Bbq
12.2020 - 03.2021
Food and Beverage Attendant
Six Flags Hurricane Harbor
04.2020 - 06.2022
Associate of Arts - Psychology
Maricopa Community Colleges, Glendale Community College
High School Diploma -
Liberty High School