Melissa Mikolajczyk
St. Cloud,FL
Summary
Dedicated Health Support Specialist with the Department of Health, skilled in client eligibility assessment and benefit issuance.
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Health Support Specialist
Osceola Health Department WIC
1875 Fortune Road
11.2006 - Current
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Coordinated appointment scheduling, optimizing workflow and enhancing patient experience.
- Engaged with patients to provide information on services and address inquiries effectively.
- Focus on customer service.
- Receiving excellent feed back on customer servery.
Education
High School Diploma -
Shea High School
Rhode Island06-1987
Skills
Customer Service
Explaining Program benefits
Empathy and active listening in sensitive situations
Data entry
Appointment scheduling and reminder
Collecting and reporting data
Timeline
Health Support Specialist
Osceola Health Department WIC
11.2006 - Current
High School Diploma -
Shea High School