Melissa Miller

Took care of my children and our home

• Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
• Maintained clean, organized workspace according to operational standards.
• Consistently provided friendly service to promote better customer engagement.
• Maintained high standards of customer service in high-volume, fast-paced operations.
• Used cash register to tender change and process cash and credit card payments.
• Handled cash and processed payments, sorting bills, and maintaining records of transactions.
• Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.

• Assisted with preparation and serving of food in line with established nutrition guidelines.
• Maintained food and sanitation standards to prevent food-borne illness and promote health.
• Provided support to individuals with special dietary need to meet unique nutritional requirements.
• Collaborated with healthcare professionals to provide optimal nutritional care for patients.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Accounts Payable Assistant
• Admin. Assistant to the Vice President
• Scheduled meetings and travel plans