Melissa Millsap
Batesville,AR
Summary
Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
19
19
years of professional experience
Work History
Postal Support Employee
United States Postal Service, USPS
Pleasant Grove, AR
06.2014 - 08.2022
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
- Maximized employee performance by setting effective objectives and standard practices.
File Room Clerk
White River Medical Center
Batesville, AR
06.2006 - 06.2017
- Performed general office duties such as typing, operating office machines and sorting mail.
- Answered telephones and delivered and picked up materials.
- Eliminated outdated or unnecessary materials by destroying materials or transferring materials to inactive storage.
- Maintained physical and computer-based filing systems.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Education
Associate of Applied Science - Banking And Financial Support Services
University of Arkansas Community College-Batesville
Batesville, AR12.2006
Skills
- Complex Problem-Solving
- Customer Inquiries
- Critical Thinking
- Customer Data Confidentiality
- Microsoft Excel
- Customer Service and Assistance
- Microsoft Word
- Efficient and Detail-Oriented
Timeline
Postal Support Employee
United States Postal Service, USPS
06.2014 - 08.2022
File Room Clerk
White River Medical Center
06.2006 - 06.2017
Associate of Applied Science - Banking And Financial Support Services
University of Arkansas Community College-Batesville