Melissa Mitchell
Richfield,UT
Summary
Skilled Compliance Director with a proven track record in resolving complex compliance issues through collaboration with cross-functional teams. Successfully conducted audits to identify potential areas of non-compliance and provided guidance on legal issues. Developed proactive measures to reduce future liability and evaluated new business initiatives for compliance risks. Excelled in training all departments on compliance issues and maintaining documentation of audit findings. Possess excellent communication and interpersonal skills, along with proficiency in Excel, Microsoft, and Best Notes Software. Driven individual with extensive experience in developing and implementing compliance systems, monitoring and assessing compliance risk, and providing compliance coaching. Proven track record in mitigating risk, managing investigations, and creating effective compliance programs. Passionate about helping organizations achieve their compliance objectives and maintain compliance with applicable la
Overview
3
3
years of professional experience
Work History
Compliance Director
Limitless Recovery LLC
2023.09 - Current
- Facilitated the resolution of complex compliance issues through collaboration with Clinical, Intake, Case Managers, and Line Techs.
- Conducted audits to identify potential areas of non-compliance with applicable laws, Medicaid, and licensing regulations.
- Trained all departments on compliance issues, problem solved for a solution which was then implemented.
- Provided guidance on legal issues related to the organization's operations.
- Maintained documentation of audit findings, corrective actions taken, and follow-up activities completed.
- Developed proactive measures designed to reduce exposure to future liability resulting from non-compliance events.
- Evaluated new business initiatives for potential compliance risks.
Recovery Specialist Director
Pathway's Wholeness Center
2020.07 - 2023.09
- Assisted clients in achieving supportive goals to enhance life.
- Attended treatment team meetings to coordinate the care of clients.
- Built and maintained relationships with clients to ensure successful recovery of assets.
- Wrote treatment plans and progress notes for each patient assigned to the caseload.
- Reviewed and evaluated client progress in relation to measurable goals described in treatment and care plans.
- Conferred with family members or others close to clients to keep informed of treatment planning and progress.
- Executed appropriate risk assessments for patients with chronic pain and opioid addictions.
- Intervened as an advocate for clients and patients to resolve emergency problems in crisis situations.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Utilize DBT and CBT behavioral strategies to promote adherence to care plans, adoption of healthy behaviors, and engagement in self-care.
- Coordinated counseling efforts with mental health professionals, doctors, nurses, or social workers.
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NH, US10.2026
GED -
Nebo School District
Springville, UT01.2004
Recovery Specialist Certification -
Addictions Academy
Parkland, FL02.2019
Skills
- Training Coordination
- Intake Specialist
- Compliance Documentation
- Case Manager, Recovery Specialist
- Goal-Oriented, Problem Solving
- Positive Attitude
- Excellent Communication
- Interpersonal Skills, Conflict Resolution
- Excellent Customer Service, Client Relations
- Ability to Multitask
- Adaptability
- Attention to Detail
- Leadership, Teamwork
- Excel, Microsoft, 10 Key, and Best Notes Software Proficient
- Data Entry
- Master Treatment Plans, Utilization Reviews, and Medicaid Compliance
Timeline
Compliance Director
Limitless Recovery LLC
2023.09 - Current
Recovery Specialist Director
Pathway's Wholeness Center
2020.07 - 2023.09
Bachelor of Science - Psychology
Southern New Hampshire University
GED -
Nebo School District
Recovery Specialist Certification -
Addictions Academy
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