Melissa M Mency
Bay Logistics
Southfield,MI
1
Certification
2027
years of professional experience
To obtain a position that can best utilize my abilities as a fast learner, maximize my team interaction skills, capitalize on my effective communication skills, and offer me a challenging environment in which to gain knowledge and experience with a company that will ensure job security, professional growth and advancement opportunities.
Work History
Customer Service
15 Years 9 Months- Uphold company reputation with professional appearance and exceptional customer service.
- Provided superior customer service by promptly greeting and welcoming guests.
- Set up appointments, timelines, and work orders for customer service.
- Answered questions and described services to deliver exceptional customer service.
Union Steward/ Quality Inspector
- Operated manufacturing equipment to produce convertible components efficiently.
- Conducted quality inspections to ensure adherence to production standards.
- Collaborated with team members to meet daily production goals consistently.
- Maintained and organized work area for optimal workflow and safety compliance.
Production Operator
5 Months- My job was to wire and inspect doors before sending to quality
Production Operator
4 Months- My job was to inspect and wire doors while on conveyor
- Once done add a cotton pad and send to end of line for bagging.
Package Handler
6 Months- My job was to load packages onto trucks in numerical order.
Production Operator & Quality Inspector
9 Months- Operated industrial machinery to produce auto parts
- Inspected various auto parts for proper form and safety.
Education
High School
Skills
Assembly
Customer service
Leadership
Manufacturing
Phone etiquette
Communication skills
Computer skills
QuickBooks
Office management
Certification
Non-CDL Class C
ADDITIONAL INFORMATION
Possess excellent communication and customer service abilities, Team work and interpersonal skills, Effective time management, problem solving and decision making practices, Punctual, polite and professional, Computer and Internet savvy, Skilled filing, typing and word processing
Timeline
Production Operator
Yanfeng interiors
05.2022 - 10.2022Read More
Production Operator
IAC Automotive
09.2021 - 01.2022Read More
Package Handler
FedEx Ground
08.2020 - 02.2021Read More
Production Operator & Quality Inspector
Kelly Services/ Webasto Convertables
11.2017 - 08.2018Read More
Customer Service
Discount linen rental
10.2010 - CurrentRead More
Central High School
High School
Read More
Union Steward/ Quality Inspector
Bay Logistics
2024 - CurrentRead More