Hi, I’m
Melissa montano
miami gardens,FL
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
1
year of professional experience
Work History
Dunkin' Donuts
Dunkin Team Lead
08.2023 - 11.2024
Job overview
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Penn Foster SchoolScranton, PA
No Degree
06-2025
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Complaint resolution
- Client communication
Timeline
Dunkin Team Lead
Dunkin' Donuts
08.2023 - 11.2024
Penn Foster School
No Degree
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