Melissa Morales
Tulsa,OK
Summary
Dynamic Customer Returns Processor at VF Corp with expertise in return authorization and complaint handling. Successfully minimized warehouse accidents by adhering to safety protocols while enhancing customer satisfaction through efficient product returns. Proven ability to collaborate effectively with team members, ensuring timely distribution of merchandise for optimal operational flow.
Overview
7
7
years of professional experience
Work History
Customer Returns Processor
VF Corp
10.2017 - 06.2024
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Education
Agropecuaria
Acuña Coahuila México 1993
Skills
- Return authorization
- Complaint handling
- Workplace safety
Timeline
Customer Returns Processor
VF Corp
10.2017 - 06.2024
Agropecuaria
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