Melissa Moran Gonzalez
Lake Worth,FL
Summary
Registered Behavior Technician knowledgeable in professional ethics and customer service. With five years of experience in customer service and problem solving. Currently studying at Palm Beach State College for a Bachelor's in Human Services. Dedicated to work and professional growth. I seek to grow on the path of behavioral science and helping children.
Overview
5
5
years of professional experience
Work History
Nail Technician
Self-employeed
07.2019 - Current
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
Cashier
Presidente Supermarkets
01.2019 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certification -
Autism Partnership Foundation
Seal Beach, CA01.2024
Associate of Arts -
Palm Beach State College
Lake Worth, FL05.2023
Professional Certification -
Latin Beauty Academy, Inc.
West Palm Beach, FL05.2019
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Verbal and written communication
- Strong Ethics
- Social Skills Development
- Documentation skills
- Client Relationship Development
- Active Listening
- Rapport Building
- Decision-Making
- Critical Thinking
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Nail Technician
Self-employeed
07.2019 - Current
Cashier
Presidente Supermarkets
01.2019 - 06.2019
Certification -
Autism Partnership Foundation
Associate of Arts -
Palm Beach State College
Professional Certification -
Latin Beauty Academy, Inc.