Melissa Morgan
Jacksonville,AL
Summary
Highly depandable, self motivated, honest individual with an enthusiastic approach to continuous learning and innovation. Known for analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Diligent in maintaining a positive attitude as I expand my knowledge in the vast industry of professionalism.
Experienced with managing emergency communications in high-stress situations. Utilizes advanced communication skills to ensure rapid and clear information transfer. Knowledge of crisis management techniques to maintain public safety and support law enforcement operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Communications Officer
Jacksonville State University
08.2025 - 09.2025
- Managed multi-channel communication systems, facilitating timely information dissemination to the public and responders.
- Liaised with law enforcement and emergency services to streamline coordination during critical incidents.
- Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
- Managed non-emergency calls effectively by directing them to appropriate channels for resolution and assistance.
- Coordinated emergency response efforts, ensuring efficient communication between agencies and stakeholders.
Custodial Maintenance Worker
Jacksonville State University
08.2024 - 08.2025
- Ensured cleanliness and sanitation of campus facilities through diligent maintenance practices.
- Operated cleaning equipment effectively to maintain high standards of hygiene in designated areas.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
- Led initiatives to enhance overall facility appearance, contributing to a positive environment for students and staff.
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
Ring Assembly
Mauser Packaging Solutions
07.2023 - 01.2024
- Safely operate Manufacturing equipment to properly produce product and follow proper procedures for packaging to external customers
- Demonstrate and maintain ability to meet production standards on and during specific assignments
- Exhibit responsibility for safety and quality amid production
- Follow proper instructions for practicing and maintaining a clean work area throughout the shift.
Process Associate
Honda Lincoln Assembly Plant
03.2016 - 06.2023
- Assemble vehicles in a production/manufacturing environment
- Responsible for understanding as well as follow standard operating and safety procedures
- Operate power tools and automatic vehicles
- Maintaining a safe and productive environment.
Machine Operator
Federal Mogul
03.2000 - 03.2016
- Set up and/or operate machines and case sealers
- Clean and set up and/or operate labeler
- Set up/prep parts
- Preform preventative maintenance on machines.
- Certified to operate Powered Motor Vehicle
- Capable of lifting 25-75 pounds.
- Carry out regular safety checks on machinery prior to start up.
- Comply with company policies regarding quality control procedures.
- Maintain records of completed work and production data including volume produced and time required for each task.
Education
Bachelor of Science in Psychology -
Jacksonville State University
Jacksonville, AL01.2012
Weaver High School
Weaver, AL01.1998
Skills
- Teamwork
- Problem Solving Skills
- Leadership
- Accountable
- Communication
- Manufacturing
- Industrial equipment
- Organized
- Public safety awareness
- Data entry proficiency
- Mental resilience
- Emergency protocols
Certification
Driver's License
Languages
English
Full Professional
Timeline
Communications Officer
Jacksonville State University
08.2025 - 09.2025
Custodial Maintenance Worker
Jacksonville State University
08.2024 - 08.2025
Ring Assembly
Mauser Packaging Solutions
07.2023 - 01.2024
Process Associate
Honda Lincoln Assembly Plant
03.2016 - 06.2023
Machine Operator
Federal Mogul
03.2000 - 03.2016
Weaver High School
Bachelor of Science in Psychology -
Jacksonville State University