Melissa Morgan
Jacksonville,AL
Summary
Assisted teams in problem-solving through analytical thinking and creativity. Supported continuous learning initiatives to enhance professional skills. Maintained a positive attitude while adapting to fast-paced environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Communications Officer
Jacksonville State University
Jacksonville,Al
08.2025 - 09.2025
- Managed multi-channel communication systems for emergency and non-emergency calls, facilitating timely information dissemination to the public and responders.
- Liaised with law enforcement and emergency services to streamline coordination during critical incidents.
- Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional distress.
Custodial Maintenance Worker
Jacksonville State University
Jacksonville, AL
08.2024 - 08.2025
- Maintained cleanliness and sanitation of campus facilities through consistent upkeep practices. Operated cleaning equipment to uphold hygiene standards in assigned areas. Conducted inspections of facilities to identify maintenance needs and report issues.
Ring Assembly
Mauser Packaging Solutions
Anniston, AL
07.2023 - 01.2024
- Safely operate Manufacturing equipment to properly produce product and follow proper procedures for packaging to external customers
- Demonstrate and maintain ability to meet production standards on and during specific assignments
- Exhibit responsibility for safety and quality amid production.
Process Associate
Honda Lincoln Assembly Plant
Lincoln, AL
03.2016 - 06.2023
- Achieved a high level of safety compliance by rigorously following standard procedures.
- Enhanced operational efficiency through expert handling of power tools and vehicles.
- Fostered a consistently safe and productive environment, contributing to team success.
Machine Operator
Federal Mogul
Jacksonville, AL
03.2000 - 03.2016
- Oversaw the operation of machines and case sealers to enhance production efficiency. Managed the setup and operation of labelers to streamline workflow. Prepared parts for assembly processes. Implemented preventative maintenance protocols on machinery to minimize downtime. Certified operator of powered motor vehicles, ensuring safe transportation of materials. Demonstrated ability to lift weights between 25 and 75 pounds as required. Conducted thorough safety inspections on machinery prior to startup to uphold safety standards. Adhered to company quality control policies to maintain product integrity. Compiled and maintained comprehensive records of work completed and production metrics, ensuring data accuracy.
Cashier
Arby's Restaurant
Anniston, AL
06.1995 - 03.2000
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Managed inventory levels by monitoring stock and restocking items as necessary.
- Monitored cash drawer accuracy at shift end, ensuring proper reconciliation with sales records.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science in Psychology -
Jacksonville State University
Jacksonville, AL01.2012
Weaver High School
Weaver, AL01.1998
Skills
- Teamwork
- Problem Solving Skills
- Accountable
- Communication
- Manufacturing
- Organized
- Public safety awareness
Certification
Driver's License
Languages
English
Full Professional
Timeline
Communications Officer
Jacksonville State University
08.2025 - 09.2025
Custodial Maintenance Worker
Jacksonville State University
08.2024 - 08.2025
Ring Assembly
Mauser Packaging Solutions
07.2023 - 01.2024
Process Associate
Honda Lincoln Assembly Plant
03.2016 - 06.2023
Machine Operator
Federal Mogul
03.2000 - 03.2016
Cashier
Arby's Restaurant
06.1995 - 03.2000
Bachelor of Science in Psychology -
Jacksonville State University
Weaver High School