Melissa Morgan
San Antonio
Summary
I have 11 years experience in a medical office setting, scheduling, patient care coordinator, insurance and data entry.
Overview
19
19
years of professional experience
Work History
Medical Office Specialist
Methodist Physicians Perinatal Associates
San Antonio, TX
11.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers, ensuring timely responses to inquiries.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and efficiency.
- Greeted patients upon arrival, checked in and checked out collecting copays and balances
- Performed data entry of patient information into EHR
Self Employed/Caring for children newborn to 8yrs of age
Mimi's House
San Antonio, TX
09.2014 - 11.2022
- I cared for children newborn and up. I had a strict schedule that included teaching, cooking and in some cases caring for overnight.
Lead Scheduler
Visiting Physicians Association
San Antonio, TX
04.2007 - 06.2014
- I was lead scheduler for up to 11 doctors. I spoke with new patients obtaining their personal and insurance information. I also called in prescriptions, ordered outside testing and Hospice when needed.
Education
Medical Office Specialist -
Kaplan Vocational School
San Antonio, TX03.2007
Medical Assistant - undefined
Career Point
San Antonio, TX05.2005
Skills
- Customer service, Communication skills, Computer literacy, Time management, Microsoft excel, Leadership, Microsoft word
Timeline
Medical Office Specialist
Methodist Physicians Perinatal Associates
11.2023 - Current
Self Employed/Caring for children newborn to 8yrs of age
Mimi's House
09.2014 - 11.2022
Lead Scheduler
Visiting Physicians Association
04.2007 - 06.2014
Medical Assistant - undefined
Career Point
Medical Office Specialist -
Kaplan Vocational School