Sandra Campos
Commerce City,CO
Overview
33
33
years of professional experience
Work History
Medical Office Specialist
HCA Healthcare Inc.
03.2025 - Current
- Managed patient scheduling and appointment coordination to enhance office efficiency.
- Ensured accurate patient data entry in electronic health records, maintaining compliance with regulations.
- Facilitated communication between medical staff and patients, addressing inquiries and resolving issues promptly.
- Developed and implemented office procedures to streamline administrative workflows and reduce wait times.
- Oversaw insurance verification processes, ensuring timely approvals for patient treatments and services.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received, recorded and filed medical payments by check, cash, and credit card.
Medical Receptionist
Louisville Medical Center
11.2020 - 03.2025
- Answer all incoming calls, make follow up and new patients appointments. Insurance verification, Data entry, check patients in/out, Collections (account balances and copayments) work hand by hand w biller, Process all medical records requests, keep track of all lunches schedule for providers. Receiving all in coming and out going faxes.
Medical Receptionist/Secretary
Colorado Gastroenterologists
07.2019 - 09.2020
- Check in-out patients, verify insurance coverage, collect any co-payments, confirm future appointments, Data entry, schedule appointments, assist office administrator with different duties. process any referrals coming in to office.
Scheduling Specialist
Children's Eye Physicians
05.2017 - 08.2019
- Received all incoming call, scheduled appointments (New/Follow ups), Data Entry, Confirm future appointments, translate for providers for Spanish speaking patients.
Medical Receptionist/Secretary
Dr. Dimitri Sirakoff
06.2016 - 05.2017
- Prepared all charts for future appointments. Verify insurance, check in and out and schedule all needed appointments for Follow up visits and procedures (biopsy, labs, x-rays, urinalyses). Collect any copays and balances on accounts. Process all data entry for new patients and scanning of all documentation, Process and request referrals for future appointments from primary care offices.
Appointments & Procedure Scheduler
Martin Pain Management
01.2013 - 01.2016
- Assist front office in any necessary way: Answer daily calls, Make appointments, schedule any procedure (Injections, nerve blocks) for office or surgery centers, Process any authorization needed for these procedures or follow up visits, Verify all insurances eligibility and benefits, process all medical records requests, Collect any balances from patients, Data Entry, Check-in and check-out patients, Collect co-pays, deductibles and co-insurances.
Referral Coordinator - Appointment Scheduler - Data Entry-Work Comp
AltaMed Health Services
01.2006 - 01.2013
- Process all daily authorizations for 10 providers at the office, schedule specialist appointments once request for authorization was process and approved, keep closed communication with patients to make sure these appointments are kept, request any reports from specialist, scan those in system and schedule a final appointment with the primary care doctor to go over any treatment needed or requested by specialist.
Assistant Nurse Case Manager & Intake Dept
Comp Partners, INC
01.2001 - 01.2006
- Workers Comp.)
- Assist Nurse Case Managers in any necessary way: Receive and process any request for authorization, Make all follow up calls to patients, Scheduled any needed appointment for patients with specialists, process / mail / fax and e-mail any determination letters, keep closed communication with attorneys, doctor's regarding patients condition.
Referral Coordinator - Appointment Scheduler - Data Entry Processing
Bristol Orthopedics
01.1993 - 01.2000
- Received all incoming calls and set up appointments for new patients. Process all referral request, send to Insurance companies to be process. Once receive contact patients and schedule any necessary appointment. Assist office manager with billing, collections, and data entry.
Education
High school diploma - Medical/Dental front office skills
East Los Angelos Occupational Center
Los Angeles, CA05-1992
High school diploma - High School diploma
Huntington Park High School
Huntington Park, CA01-1992
Skills
- NextGen system (3 years)
- Microsoft Office
- Microsoft Excel
- Front Desk
- Multilingual (10 years)
- Project Scheduling
- Schedule Management
- Billing
- Pain Management
- Medical Scheduling
- EMR Systems
- Dental Receptionist
- Office Administration
- Medical Receptionist
- Insurance Verification
- Phone Etiquette
- Computer Skills
- Medical Office Experience
- Workers' Compensation
- Customer service
- EHR systems
- Time management
- Office experience
- Clerical experience
- Word processing
- HIPAA
- Medical records
- ICD-10
Languages
Spanish - Expert
Timeline
Medical Office Specialist
HCA Healthcare Inc.
03.2025 - Current
Medical Receptionist
Louisville Medical Center
11.2020 - 03.2025
Medical Receptionist/Secretary
Colorado Gastroenterologists
07.2019 - 09.2020
Scheduling Specialist
Children's Eye Physicians
05.2017 - 08.2019
Medical Receptionist/Secretary
Dr. Dimitri Sirakoff
06.2016 - 05.2017
Appointments & Procedure Scheduler
Martin Pain Management
01.2013 - 01.2016
Referral Coordinator - Appointment Scheduler - Data Entry-Work Comp
AltaMed Health Services
01.2006 - 01.2013
Assistant Nurse Case Manager & Intake Dept
Comp Partners, INC
01.2001 - 01.2006
Referral Coordinator - Appointment Scheduler - Data Entry Processing
Bristol Orthopedics
01.1993 - 01.2000
High school diploma - High School diploma
Huntington Park High School
High school diploma - Medical/Dental front office skills
East Los Angelos Occupational Center