Hanna King
North Richland Hills,TX
Summary
Dynamic Medical Office Specialist with extensive experience at Texas Bone and Joint, excelling in insurance verification and patient scheduling. Proven ability to enhance patient flow and improve office efficiency through exceptional organizational skills and customer service. Proficient in EMR systems, ensuring accurate charting and compliance with healthcare standards.
Overview
6
6
years of professional experience
Work History
Medical Office Specialist
Texas Bone and Joint
North Richland Hills, Texas
03.2025 - Current
- Manage patient check-in/check-out procedures
- Collect co-pays and verify insurance
- Prepare charts and handle daily Block-its
- Create Good Faith Estimates (GFEs)
Medical Front Office Receptionist
Bedford Family Medicine/Evershine Med
Bedford, Texas
11.2021 - 02.2025
- Greet and check in patients
- Verify insurance and follow up with providers
- Prep charts, answer calls, and process faxes
- Schedule appointments for new and established patients
- Gained Medicare experience starting March 2024
Cashier/Customer Service Representative
Target
Euless, Texas
07.2021 - 10.2021
- Operated checkout and bagged items
- Promoted Target RedCard and app usage
- Delivered excellent customer service
Fitness Center Receptionist
Dallas Baptist University
Dallas, Texas
01.2021 - 06.2021
- Welcomed guests and logged attendance
- Answered questions and phone calls
Cashier/Customer Service Manager
Schlotzsky's
Euless, Texas
06.2019 - 11.2020
- Cashier duties including order handling and store cleanliness
- Promoted to Manager (Aug–Nov 2020):
Managed cash handling and customer service
Opened/closed store and supervised operations
Education
Bachelor of Applied Arts And Science - Human Servies
Midwestern State University
Wichita Falls, TX08-2023
High School Diploma -
Grace Preparatory Academy
Arlington, TX05-2019
Skills
- EMR Systems (3 years): ECW, NextGen
- Medical Scheduling (2 years)
- Insurance Verification (2 years)
- Microsoft Word & Google Docs (4 years)
- Customer Service & Cash Handling
- Organizational Skills
- Food Service & Cashiering
- Front Desk & Medical Office Experience
- Fluent in English
- Theater Production & Stage Management
- Patient scheduling
- Insurance verification
- Patient charting
Languages
English
Professional
Affiliations
Rush Creek Christian Church Youth Group September 2013 – Present
- Participated in mission trips across the U.S.
- Volunteered at food banks, clothing drives, and disaster relief efforts
Grace Preparatory Academy Theatre Department September 2015 – May 2018
- Roles included Assistant Stage Manager, Stage Manager, and Actress
- Competed in state championships for one-act play productions
Timeline
Medical Office Specialist
Texas Bone and Joint
03.2025 - Current
Medical Front Office Receptionist
Bedford Family Medicine/Evershine Med
11.2021 - 02.2025
Cashier/Customer Service Representative
Target
07.2021 - 10.2021
Fitness Center Receptionist
Dallas Baptist University
01.2021 - 06.2021
Cashier/Customer Service Manager
Schlotzsky's
06.2019 - 11.2020
Bachelor of Applied Arts And Science - Human Servies
Midwestern State University
High School Diploma -
Grace Preparatory Academy