Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Morris

Arden,USA

Summary

As an Asheville native, I value the sense of community and connection that comes with familiar faces, whether in personal or professional settings. My passion for learning drives me to exceed expectations. Being a single mom, I take immense pride in my two children - my 19-year-old biological son who is currently in college, and my 17-year-old daughter whom I adopted from China and is already a junior in high school. With a goal-oriented and self-motivated mindset, my aim is to close deals, build lasting relationships, and earn repeat business. Having gained invaluable knowledge and worked my way up in the dental field over the years, I am now ready for more. I am eager to grow, challenge myself, and create an even better future for both myself and my kids. As an experienced healthcare professional, I am well-prepared for a role that requires a strong background in patient care coordination and administrative support. With expertise in managing treatment plans, scheduling, and patient communications, I consistently prioritize team collaboration and adaptability to meet evolving needs. Known for my reliability, effective problem-solving skills, and excellent interpersonal abilities, I am confident in my ability to excel in this position.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Dental Assistant

  • I have spent several years in the dental field, gaining extensive experience in all aspects of the practice, including dental assisting, lab work, sterilization, and front desk operations
  • This hands-on knowledge has provided me with a strong foundation and paved the way for my advancement to the role of Treatment Coordinator

Treatment Coordinator

Great Smiles Orthodontics
04.2018 - Current
  • As a Treatment Coordinator, I specialize in building strong, trusting relationships with patients and their families, ensuring they feel confident and secure when committing to long-term treatment plans
  • My priority is to provide patients with an exceptional experience, taking care of every detail from setting up contracts and managing financials to coordinating schedules
  • I also maintain close follow-ups to ensure patients are consistently happy with their experience at our practice
  • While this role involves sales, I see it as an opportunity to cultivate meaningful connections that foster trust and encourage referrals from friends and family

Education

Technical school - Dental Assisting

Asheville-Buncombe Technical Community College
Asheville, NC
08.1999

Skills

  • Medical Scheduling
  • Treatment collaboration
  • Team collaboration
  • Professionalism and etiquette
  • Cross-training capabilities
  • Patient relations
  • Patient education
  • Electronic charting
  • Patient services
  • Office administration duties
  • Knowledgeable in Dolphin software
  • Patient care coordination
  • Complex Problem-solving

Certification

CPR Certification

Timeline

Treatment Coordinator

Great Smiles Orthodontics
04.2018 - Current

Technical school - Dental Assisting

Asheville-Buncombe Technical Community College

Dental Assistant

Melissa Morris