Melissa Motta Mills

• Increased usability by consistently producing high-quality content.
• Boost quality of answers and information sourced by AI and Large Language Models
• Improved user experience with relevant, well-researched information.
• Tailor previous answers to fit guidelines and conform to rules and regulations set by customers purchasing AI software and/or prompts for their business.

• Improved user experience by monitoring and addressing inappropriate content on social media platforms.
• Enhanced brand reputation by promptly responding to customer inquiries and concerns on social media channels.
• Increased audience engagement with consistent, high-quality content creation for various platforms.
• Collaborated with marketing team to develop targeted social media campaigns for optimal reach and impact.
• Developed and implemented guidelines for appropriate online behavior, ensuring a positive community atmosphere.

After the dark day that was 9/11 many new laws were introduced requiring businesses to quickly implement new policies with little to no warning or training. Such regulation was being written and passed at rapid pace with every attempt to avoid a disaster of such proportion from reoccurring. At the time while managing a company that conducted inventory and corporate compliance. I took it upon myself to learn these laws and then privately contracted to companies such as CVS, Walmart, and Radio Shack to facilitate implementation of such regulations. Still conducting compliance audits for companies be it through surveillance, employee training, or writing and implementing policy.

• Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Taught teens in classroom and on-road lessons and 2-hour parent class as required by MaDoT.
• Also taught future driving school owners about state regulatory compliance.
• Managed day-to-day business operations.