Melissa Mullen
Education
Jefferson,GA
Summary
Seeking a leadership position in human relations where I can utilize my extensive experience in team management, patient care, and interpersonal communication to support organizational success and employee engagement.
Overview
23
23
years of professional experience
Work History
Kindergarten Teacher
Jackson Trail Christian School
2025.08 - Current
- Foster a positive, inclusive classroom environment supporting social, emotional, and academic development
- Implement structured lesson plans while adapting to diverse learning and behavioral needs
- Manage classroom behavior using conflict resolution and positive reinforcement strategies
- Communicate effectively with parents to address concerns, provide updates, and build strong relationships
- Collaborate with faculty and administration to support student success and school initiatives
Office Manager
Heartland Dental
2015.01 - 2016.09
- Led daily operations of a fast-paced dental office, supervising and supporting a multidisciplinary team
- Recruited, trained, and coached staff to improve performance, accountability, and teamwork
- Managed employee relations, addressing workplace concerns and resolving conflicts professionally
- Ensured compliance with OSHA and regulatory standards through staff training and process oversight
- Oversaw scheduling, workflow efficiency, and resource allocation to optimize productivity
- Maintained patient accounts and financial processes with a focus on accuracy and service quality
- Coordinated ongoing staff development and continuing education initiatives
Lead Orthodontic Assistant
Dentistry 4 Kids
2003.09 - 2016.01
- Served as a team leader, supporting training and onboarding of new staff members
- Promoted a patient-centered environment through strong communication and relationship-building
- Assisted in coordinating daily clinical operations to ensure efficiency and quality care
- Supported administrative functions including scheduling, insurance processing, and account management
- Collaborated with providers and staff to improve workflow and patient experience
- Guided patients and families through treatment plans, addressing questions and concerns with professionalism
Education
Early Childhood Education
Perimeter College
Lawrenceville, GAHigh School Diploma - College Preparatory Curriculum
Meadowcreek High School
Lilburn, GASkills
- Employee Relations & Team Leadership
- Conflict Resolution & Problem Solving
- Staff Training & Development
- Performance Management & Coaching
Timeline
Kindergarten Teacher
Jackson Trail Christian School
2025.08 - Current
Office Manager
Heartland Dental
2015.01 - 2016.09
Lead Orthodontic Assistant
Dentistry 4 Kids
2003.09 - 2016.01
High School Diploma - College Preparatory Curriculum
Meadowcreek High School
Early Childhood Education
Perimeter College
Qualifications
- Certified in Expanded Duties
- 12+ years of experience in service and human relations
- Proficient in Dentrix, Microsoft Word, and spreadsheet management
- Strong communication, organizational, and patient relationship skills