Melissa Mullings
The Academy of Forrest Crossing
Lewisburg,TN
1
Certification
5
years of professional experience
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Work History
Teacher
5 Months- Developed engaging lesson plans that aligned with curriculum standards.
- Implemented innovative teaching strategies to enhance student comprehension.
- Collaborated with colleagues to create interdisciplinary projects and activities.
- Assessed student performance through regular evaluations and feedback sessions.
Assistant Site Leader
2 Years 8 Months- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
- Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
- Ensured safety procedures were followed by all employees to prevent accidents and maintain a safe working environment.
Customer Service Associate
8 Months- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped customers find specific products, answered questions and offered product advice.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma
Skills
Flexible Schedule
Dependable and Responsible
Supportive Personality
Customer Relations
Certification
CPR and First Aid
Timeline
Teacher
The Academy of Forrest Crossing
05.2026 - CurrentRead More
Assistant Site Leader
Tidal Wave Auto Soa
08.2023 - 04.2026Read More
Customer Service Associate
Walgreens
01.2022 - 09.2022Read More
Marshall County High School
High School Diploma
Read More