Melissa Murcko
Park City,UT
Summary
Compassionate and dedicated professional with diverse experience in family support, home health care, and education. Demonstrated ability to provide exceptional care and support to children, families, and individuals with special needs. Skilled in crisis intervention, behavioral management, and educational tutoring while prioritizing safety and well-being. Collaborative team player experienced in developing and implementing individualized service plans that address the unique needs of each client. Highly organized with excellent communication skills and a deep commitment to fostering positive outcomes for those under my care. Seeking a full-time role to leverage my experience and passion for helping others, making a meaningful impact on the lives of vulnerable populations.
Overview
8
8
years of professional experience
Work History
Wait Staff/Server
Firewood on Main
08.2019 - Current
- Delivered exceptional fine dining service by providing personalized and attentive care to guests, ensuring a memorable dining experience
- Maintained extensive menu knowledge, including wine pairings, to offer informed recommendations and upsell premium items
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities in a fast-paced, high-pressure environment
- Collaborated closely with kitchen staff to ensure timely and accurate food delivery, addressing any special dietary needs or preferences
- Handled customer inquiries and resolved complaints efficiently, maintaining a professional and courteous demeanor at all times.
Ignite Fellow
Teach For America
01.2024 - 05.2024
- Conducted biweekly virtual tutoring sessions with a small group of five middle school students from Austin, Texas, utilizing Zoom to deliver AVID training-style learning
- Developed and fostered strong relationships with students, creating a supportive and engaging virtual learning environment that promoted a sense of belonging and encouraged academic growth
- Supported academic acceleration in reading and math, helping students improve their skills and meet learning objectives through personalized and interactive instruction
- Contributed to educational equity by participating in a program designed to address gaps in academic achievement and provide targeted support to underserved students.
Social Impact Intern
Girl Scouts of the USA
01.2024 - 05.2024
- Ensured the safety and well-being of program participants by facilitating activities and managing transportation logistics for girls in underserved communities, including those in foster care and refugee families
- Acted as a liaison between Girl Scouts and community partners, enhancing communication and ensuring that program activities met the specific needs of participants
- Completed specialized training in conflict management and program delivery, equipping me to effectively address and report concerns related to child safety and development
- Participated in regular team meetings and contributed to collaborative efforts aimed at improving program delivery and meeting the needs of underserved populations
- Supported the Girl Scouts Beyond Bars (GSBB) program, contributing to goals such as strengthening familial bonds and addressing intergenerational challenges, which aligns with the role's focus on client safety and well-being.
Autism Caregiver
Arizona Care Providers
08.2023 - 05.2024
- Provided compassionate and effective care for a 14-year-old boy with autism, focusing on behavior management and enhancing quality of life through personalized support
- Maintained a clean and well-organized household, ensuring that living areas were tidy, well-stocked, and conducive to a supportive environment
- Developed and implemented educational and social stories as well as enrichment activities to address cognitive and speech delays, promoting developmental progress
- Monitored and reported changes in the child's health status and behavior to the case manager, ensuring timely intervention and appropriate adjustments to care plans
- Assisted with hygiene-related tasks, including brushing teeth, bathing, and grooming, to support the child's personal care and daily living skills.
Child Study Lab
Arizona State University
08.2023 - 12.2023
- Completed a 90-hour practicum at ASU's Child Study Lab, focusing on early development skills for children aged 2-5
- Observed and analyzed child behavior to understand developmental milestones and individual needs
- Monitored and ensured child safety during all activities, identifying and addressing potential hazards
- Collaborated with a multidisciplinary team to assess and address developmental needs, contributing to individualized learning plans
- Maintained detailed records of child progress and behavior, providing valuable insights for ongoing program adjustments
- Engaged in regular communication with supervisors and team members to ensure alignment with developmental goals and safety protocols.
Home Health Care Aide
Private Home Health Caregiver
08.2021 - 01.2023
- Provided comprehensive in-home care for an elderly quadriplegic client, ensuring all daily living needs were met
- Assisted with personal hygiene, mobility, and medication administration
- Ensured client safety and comfort, maintaining a clean and organized living environment
- Coordinated with healthcare professionals to manage the client's health and well-being
- Maintained detailed records of care provided and communicated effectively with the client's family.
Camp Counselor/Lifeguard
Camp Wicosuta
05.2022 - 08.2022
- Enforced safety protocols and responded promptly to emergencies as a certified lifeguard, ensuring a secure swimming environment for all campers
- Facilitated team-building exercises and promoted positive social interactions among campers
- Collaborated with fellow counselors to plan and implement daily schedules and special events, ensuring a diverse and engaging camp experience.
Lifeguard (Seasonal)
Talisker Club
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Detailed safety rules and procedures regarding activities for customers and guests
- Inspected pool during shift and skimmed toys and trash that could clog pool pump
- Prevented falls near and into the pool by calmly reminding patrons to exercise caution around the edges
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Tutor
Private Family
09.2016 - 05.2020
- Provided one-on-one tutoring in core subjects, adapting lessons to accommodate the unique learning needs of a child with Spinal Muscular Atrophy (SMA)
- Developed customized organizational strategies to help the student stay on track with assignments and manage their academic workload effectively
- Monitored academic progress and adjusted tutoring techniques to ensure continuous improvement and mastery of key concepts
- Collaborated closely with the child's parents and other educators to align on educational goals and support the child's overall development
- Fostered a supportive and encouraging learning environment, helping to build the student's confidence and academic skills.
Education
Psychology -
Arizona State University
Tempe, Arizona05.2024
High School Diploma -
Park City High School
Park City, UT05.2020
Skills
- Leadership
- Time management
- Experience with children
- Child and Family Support
- Behavior Management
- Communication skills
- Strong Work Ethic
- Exceptional customer service
Timeline
Ignite Fellow
Teach For America
01.2024 - 05.2024
Social Impact Intern
Girl Scouts of the USA
01.2024 - 05.2024
Autism Caregiver
Arizona Care Providers
08.2023 - 05.2024
Child Study Lab
Arizona State University
08.2023 - 12.2023
Camp Counselor/Lifeguard
Camp Wicosuta
05.2022 - 08.2022
Home Health Care Aide
Private Home Health Caregiver
08.2021 - 01.2023
Lifeguard (Seasonal)
Talisker Club
05.2021 - 08.2021
Wait Staff/Server
Firewood on Main
08.2019 - Current
Tutor
Private Family
09.2016 - 05.2020
Psychology -
Arizona State University
High School Diploma -
Park City High School
Similar Profiles
Muhiadin Osman BarkhadMuhiadin Osman Barkhad
General Laborer – Firewood Handling, Painting, Artificial Grass Installation at FirewoodGeneral Laborer – Firewood Handling, Painting, Artificial Grass Installation at Firewood
Harrison CameronHarrison Cameron
Business Manager at Hermitage Firewood/FarmBusiness Manager at Hermitage Firewood/Farm
Dane SmithDane Smith
HGV class 2 driver at Manchester Firewood Supplies LTDHGV class 2 driver at Manchester Firewood Supplies LTD
Hayden CoccaroHayden Coccaro
Mountain Adventures Guide at Utah Olympic ParkMountain Adventures Guide at Utah Olympic Park
Caelan FlahartyCaelan Flaharty
Ski Lift Operator Lead at Vail Resorts IncSki Lift Operator Lead at Vail Resorts Inc