Melissa Nelson
Alexandria
Summary
Dynamic and results-oriented professional with a proven track record at Serenity Outpatient Services. Excelled in multitasking and organization, enhancing program efficiency and client satisfaction. Demonstrated exceptional teamwork and collaboration, significantly improving project outcomes. Skilled in data entry and scheduling management, contributing to streamlined operations and positive stakeholder relationships.
Overview
4
4
years of professional experience
Work History
Program Assistant
Serenity Outpatient Services
08.2023 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of [Type] program and associated activities.
Special Education Teacher Assistant
ESS
02.2023 - 06.2023
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
Student Health Aide
Fairfax County Government
02.2022 - 02.2023
- Reduced absenteeism rates through proactive communication with parents regarding their child''s health status and recommendations for follow-up care.
- Participated in professional development opportunities focused on emerging trends in adolescent health, incorporating new knowledge into daily practice.
- Provided compassionate care for students experiencing acute or chronic health issues, coordinating necessary accommodations to facilitate their academic success.
- Evaluated current practices within the Student Health Services Department and suggested improvements based on best practices from industry leaders.
Recreation Leader
Alexandria Parks and Recreation
07.2021 - 02.2023
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
Education
Bachelor of Science - Early Childhood Special Education
Grand Canyon University
Phoenix, AZ06-2027
Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Scheduling management
Timeline
Program Assistant
Serenity Outpatient Services
08.2023 - Current
Special Education Teacher Assistant
ESS
02.2023 - 06.2023
Student Health Aide
Fairfax County Government
02.2022 - 02.2023
Recreation Leader
Alexandria Parks and Recreation
07.2021 - 02.2023
Bachelor of Science - Early Childhood Special Education
Grand Canyon University
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