Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISSA NEWMAN

Dallas,TX

Summary

Licensed Esthetician experienced in skin care facials, waxing, peels, hydra facials, derma-flash, acne treatments and microdermabrasion. I'm excited to keep growing in this industry to expand my knowledge to become the best esthetician I can. I would love the opportunity to grow with your company.

Overview

2
2
years of professional experience

Work History

Licensed Esthetician

Woodhouse Day Spa
09.2022 - Current
  • Performed facials, full body waxing, and relaxing service.
  • Performed Hydrafacial, microdermabrasion facial and derma-flash facial.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Advised clients on proper home-care regimens.
  • Sterilized equipment before and after each service.
  • Handled busy schedules and stayed on top of it.
  • Recommended retail products for at-home use.
  • Discussed procedures and treatment options with clients.
  • Stocked treatment rooms with proper supplies.
  • Assisted in developing monthly promotional campaigns to attract new clients.
  • Created repeat business by developing long-term relationships with customers.
  • Educated guests on current promotions, events and services within store or salon.

Front Desk Receptionist

Woodhouse Day Spa
12.2021 - 09.2022
  • spa ready for guest with opening and closing duties
  • Maintained cleaning after guest throughout the day
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Informed guest of products on retail, special events and the list of services provided
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Organized, maintained and updated information in computer databases.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Server

Hideaway Lake Clubhouse
05.2021 - 12.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options.
  • Used slow periods to restock supplies, ice, trays, and other side duties.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.

Education

Associate of Arts - Esthetician

Aveda Institute Dallas
Dallas, TX
06.2022

High School Diploma -

Lindale High School
Lindale, TX
06.2018

Skills

  • Customer Experience
  • Sales Expertise
  • Hydra Facials
  • Special Events
  • Managing busy schedule
  • Waxing Services
  • Skincare Services
  • Excellent Team Player

Timeline

Licensed Esthetician

Woodhouse Day Spa
09.2022 - Current

Front Desk Receptionist

Woodhouse Day Spa
12.2021 - 09.2022

Server

Hideaway Lake Clubhouse
05.2021 - 12.2021

Associate of Arts - Esthetician

Aveda Institute Dallas

High School Diploma -

Lindale High School

Similar Profiles

CREATE PROFILE
MELISSA NEWMAN