Melissa Nino Garcia
Garland,TX
Overview
13
13
years of professional experience
Work History
Prek Teacher Assistant
Garland Independent School District
07.2024 - Current
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Encouraged children to interact with each other and participate in group activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Enforced rules and instructions to maintain discipline.
Call Center Remote
AnswerNet
12.2023 - 05.2024
- Take more than 70 calls a day.
- Multitask making and taking calls while writing down clients information.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Store Associate
Ross Stores
03.2023 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Operates cash registers in accordance with procedures and proper money handling.
- Address customer complaints and follow return/exchange policies.
- Increased sales and customer satisfaction through personalized servicing.
- Imply time management skill in high demand and pace setting
Bookkeeper
Mercado Roofing LLC
03.2015 - 05.2022
- Maintained and processed, including business clients such as; invoices, deposits and money logs
- Completed payroll for employees and maintained detailed records of procedures
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols
- Offer translation services in between clientele.
- Expand roofing contracts with other companies that needed services
- Reconciled and corrected issues with financial records.
Shift Leader
Whataburger Restaurants L&c
12.2011 - 08.2014
- Operated cash register for cash, check and credit card transactions
- Responsible for counting registers at end of shift to ensure accuracy.
- Disposition and handle escalated customer concerns
- Worked in high pace environment and cross train in all departments
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
North Garland High School
GarlandAssociate of Arts - Early Childhood Education
Richland College
Dallas, TXSkills
- Customer Service
- Customer Relations
- Bilingual/Spanish speaker
- Payroll Administration
- Invoice Processing
- Money Handling
- Child Care
- Microsoft Office
- Strong work ethic and dependable
- Multitasking Abilities
- Active listening
- Computer skills
- Problem resolution
Volunteer Service
- Texas Association of Future Educators
- Future Teacher Internship (2010-2012)
Timeline
Prek Teacher Assistant
Garland Independent School District
07.2024 - Current
Call Center Remote
AnswerNet
12.2023 - 05.2024
Store Associate
Ross Stores
03.2023 - 08.2023
Bookkeeper
Mercado Roofing LLC
03.2015 - 05.2022
Shift Leader
Whataburger Restaurants L&c
12.2011 - 08.2014
Associate of Arts - Early Childhood Education
Richland College
North Garland High School
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