Melissa O'Hara

/General Manager

San Marcos,TX

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

years of professional experience

Work History

Assistant Manager

Extra Space Storage

Buda, Texas

07.2021 - Current

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

General Manager

Dominos Pizza

Edina, MN

01.2004 - 07.2021

Set clear expectations and created positive working environment for employees.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Verified accurate records and sufficient supplies by conducting inventories of food, beverages, and other materials.
Carefully interviewed, selected, trained and supervised staff.
Purchased adequate quantities of food, beverages, equipment and supplies.

Education

High School Diploma -

Lakeville North High School

06.2006

No Degree - Psychology

Argosy University

Eagan

Skills

Sales Tracking
Management Training
Guest Satisfaction
Food Safety and Quality

Site Cleanup
Interviewing and Prescreening
Money Handling

Timeline