MELISSA ORONA
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and Multitasking time management. Proficient in working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Law Office Receptionist
Phillips Law Group
Phoenix, AZ
01.2023 - 05.2024
- Greeted clients and visitors in person, on the telephone, or via email.
- Scheduled appointments with attorneys and other staff members.
- Answered incoming calls, directed inquiries to appropriate staff members, and took messages when necessary.
- Managed office supplies by ordering items as needed and organizing inventory records.
- Assisted with administrative tasks such as filing documents, photocopying materials, preparing mailings, and faxing correspondence.
Law Office Receptionist
Rack Law Group
Phoenix, AZ
07.2024 - 10.2024
- Maintained a clean and welcoming reception area, providing a positive first impression for clients visiting the office.
- Answered phone promptly and directed incoming calls to correct staff.
- Assisted legal staff in drafting and sending documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Accounting Assistant
Rack Law Group
Phoenix, AZ
10.2024 - 01.2025
- Discussed settlement amounts with clients.
- Gathered and organized all settlement documents to create settlement folders.
- Received and mailed all incoming and outgoing checks.
- Accurately gathered all financial costs related to each case.
Law Office Receptionist
Lerner & Rowe
Phoenix, AZ
04.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls.
- Kept reception area clean and neat to give visitors positive first impression.
- Added new client data to open cases promptly.
Education
High School Diploma - undefined
North High School
Phoenix, AZ01.2020
Skills
- Reception Area Maintenance
- Clerical duties
- Time management
- Telephone skills
- Mail distribution
Languages
Spanish
Native or Bilingual
Timeline
Law Office Receptionist
Lerner & Rowe
04.2025 - Current
Accounting Assistant
Rack Law Group
10.2024 - 01.2025
Law Office Receptionist
Rack Law Group
07.2024 - 10.2024
Law Office Receptionist
Phillips Law Group
01.2023 - 05.2024
High School Diploma - undefined
North High School