Summary
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Ortiz Muriel

Sarasota,FL

Summary

Dependable Nepule restaurant is successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Dedicated Food Runner successful at working with different types of personalities and experienced in working in high-end restaurants. Also we offer Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Work History

Hostess

Caragiulos
Sarasota, FL
07.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Food Runner

Nepule
Sarasota, FL
09.2021 - 01.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Answered questions from restaurant patrons regarding menu items.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.

Education

Associate of Arts - Criminology

State College of Florida, Manatee-Sarasota
Bradenton, FL
05.2025

Skills

  • Wait Staff Support
  • Order Management
  • Customer Satisfaction Promotion
  • Problem Detection and Resolution
  • Glass Polishing
  • Operational Efficiency
  • Heavy Lifting
  • Time Management
  • Menu Memorization
  • Cleaning and Sanitizing
  • Silverware and Glassware Restocking
  • Table Preparation
  • Food Plating and Presentation

Languages

Spanish
Native or Bilingual

Timeline

Hostess

Caragiulos
07.2022 - Current

Food Runner

Nepule
09.2021 - 01.2022

Associate of Arts - Criminology

State College of Florida, Manatee-Sarasota

Similar Profiles

  • Elisabeth Gulie Pirri

    Elisabeth Gulie PirriElisabeth Gulie Pirri

    Assistant Manager/Head Server at Caragiulos RestaurantAssistant Manager/Head Server at Caragiulos Restaurant

    View Profile
  • Alma Ovalle

    Alma OvalleAlma Ovalle

    Director Education at United Way SuncoastDirector Education at United Way Suncoast

    View Profile
  • Jason Donath

    Jason DonathJason Donath

    Paramedic at Manatee County EMSParamedic at Manatee County EMS

    View Profile
Melissa Ortiz Muriel