Rylee Martin
Wesley Chapel,FL
Summary
Driven Busser with experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Interesting Hostess with months of experience. Expert in fine dining restaurant functionality with distinct history of handling high-volumes of customers with excellent and reliable service. Meticulous hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
3
3
years of professional experience
Work History
Hostess/Restaurant Busser
GrillSmith
10.2022 - Current
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Reset and cleaned tables quickly to prepare for new customers.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Trained new staff in bussing and cleaning procedures.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Dry Cleaner
Sunset Cleaners
01.2022 - 10.2022
- Used hand and machine markers to receive and mark articles for laundry or dry cleaning.
- Mixed and added detergents, dyes, bleaches and starches to clean, color, dry and stiffen articles.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Sprayed steam, water or air over spots to flush out chemicals, dry material and brighten colors.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
Cashier
Hungry Greek
08.2020 - 09.2021
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Psychology
Hillsborough Community College
Tampa, FL06.2025
High School Diploma -
Cypress Creek High School
Wesley Chapel, FL06.2021
Skills
- Procedure Preparation
- Operational Efficiency
- Wait Staff Support
- Table Bussing
- Professional Relationships
- Table Coordination
- Dining Room Organization
- Special Events
- Server Support
- Guest Satisfaction
- Organizing Supplies
- Communications Strategies
Timeline
Hostess/Restaurant Busser
GrillSmith
10.2022 - Current
Dry Cleaner
Sunset Cleaners
01.2022 - 10.2022
Cashier
Hungry Greek
08.2020 - 09.2021
Associate of Science - Psychology
Hillsborough Community College
High School Diploma -
Cypress Creek High School
Similar Profiles
Aaron GameroAaron Gamero
Host at GrillSmithHost at GrillSmith
Mohamad YassinMohamad Yassin
Restaurant Waiter at GrillSmithRestaurant Waiter at GrillSmith
Ana-Lycia PenaAna-Lycia Pena
Bartender at GrillSmithBartender at GrillSmith