Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Raigen Rand

Tooele,UT

Summary

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

1
1
Certification

Work History

Hostess/Restaurant Busser

Applebee's
Tooele, UT
11.2023 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Provided excellent customer service by addressing customer needs promptly.
  • Assisted servers in bussing tables when needed during busy periods.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Swept floors and removed garbage from dining area.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Wiped down and cleaned chairs, booths and highchairs.

Education

Stansbury High School
Stansbury Park, UT
05-2025

Skills

  • Guest Greeting
  • Guest Reservations
  • Group Reservations Management
  • Dining Room Management
  • Table Bussing
  • Greeting And Seating
  • Interactive Communication Skills
  • Customer Service
  • Food Running
  • Beverage Preparation
  • Front Of House Organization
  • Teamwork And Collaboration
  • Safe Food Handling
  • Guest Service

Certification

  • Food handlers permit
  • CPR Certified

References

References available upon request.

Timeline

Hostess/Restaurant Busser

Applebee's
11.2023 - Current

Stansbury High School
Raigen Rand