Desarae Guthrie
Hamilton
Summary
Experienced in enhancing guest experiences through effective greeting, contributing to a welcoming atmosphere. Demonstrated organizational skills by assisting with proper item placement and management, ensuring cleanliness and orderliness. Collaborated with staff to facilitate a positive attitude and proper work environment, which improved operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Hostess/Busser
Hueston Woods Lodge & Conference Center
College Corner
05.2025 - Current
- Greeted and seated guests promptly, enhancing the guest experience and maintaining an inviting atmosphere.
- Assisted with the setup and breakdown of dining areas, ensuring a clean and organized environment for patrons.
- Provided support to servers by refilling drinks and clearing tables, facilitating efficient service during busy periods.
- Monitored dining room cleanliness and sanitation standards, contributing to a positive dining experience for guests.
- Collaborated with kitchen staff to coordinate timely food delivery, ensuring customer satisfaction and operational efficiency.
- Managed reservations and waitlists efficiently, optimizing guest flow and reducing wait times during peak hours.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assisted in preparing the restaurant for opening and closing shifts.
Education
Talawanda High School
Oxford, OHSkills
- Guest greeting
- Organization
- Social Skills
- Cleanliness
- Staff collaboration
- Positive guest interactions
Timeline
Hostess/Busser
Hueston Woods Lodge & Conference Center
05.2025 - Current
Talawanda High School