Melissa ovalle
Jamaica
Summary
Dynamic professional with a proven track record at United State Postal Service, adept in Financial Analysis and enhancing Customer Satisfaction. Excelled in fast-paced environments, demonstrating strong problem-solving skills and a commitment to excellence. Successfully boosted efficiency and team morale, showcasing a unique blend of analytical and interpersonal abilities.
Overview
15
15
years of professional experience
Work History
Mail Handler
United State Postal Service
10.2017 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
Cashier Assistant
Best Buy Inc
02.2017 - 09.2017
- Bagged items securely to minimize breakages and reduce losses.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Replenished shelves regularly to meet customer demand and maximise sales.
Debt Arbitrator
Universal Debt Service
02.2010 - 01.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Finance
York College
Jamaica, NY05-2027
Associate of Science - Financial Management
Borough of Manhattan Community College
199 Chambers Street12.2024
Skills
- Budget Forecasting
- Financial Budgeting
- Customer Satisfaction
- Financial Analysis
- Internal Controls
Languages
Spanish
Limited Working
Timeline
Mail Handler
United State Postal Service
10.2017 - Current
Cashier Assistant
Best Buy Inc
02.2017 - 09.2017
Debt Arbitrator
Universal Debt Service
02.2010 - 01.2015
Bachelor of Science - Finance
York College
Associate of Science - Financial Management
Borough of Manhattan Community College
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