Roy Malonda
Houston,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Mail Handler
USPS
09.2024 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
General Manager
Panda Express
Houston, TX
06.2009 - 01.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Assistant Store Manager
Starbucks
San Francisco, CA
07.2001 - 02.2009
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
Associate of Science - Pastoral Studies
Pentecostal Education And Training Center
09-2021
Skills
- Operations Management
- Employee Development
- Performance Improvement
- Schedule Management
- Inventory Management
- Business Forecasting
- Excellent Communication
- Adaptability and Flexibility
- Delegation
- Problem-solving abilities
- Professionalism
- Customer Service
- Inventory Control
- Active Listening
- Multitasking
- Problem-Solving
References
References available upon request.
Education and Training
other
Timeline
Mail Handler
USPS
09.2024 - Current
General Manager
Panda Express
06.2009 - 01.2025
Assistant Store Manager
Starbucks
07.2001 - 02.2009
Associate of Science - Pastoral Studies
Pentecostal Education And Training Center
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Steve ClowerSteve Clower
City Letter Carrier at USPSCity Letter Carrier at USPS
Ryan Leigh-Ann WheelerRyan Leigh-Ann Wheeler
City Letter Carrier at USPSCity Letter Carrier at USPS
Sol M. EloseguiSol M. Elosegui
City Carrier, Shop Steward, and Trainer at USPSCity Carrier, Shop Steward, and Trainer at USPS
Ashley BandaAshley Banda
Patient Service Representative at Privia Gulf Coast ImagingPatient Service Representative at Privia Gulf Coast Imaging