MELISSA PACHECO
Reading,PA
Summary
Driven and self-motivated professional with a proven track record at Amazon, enhancing order fulfillment efficiency and customer satisfaction. Demonstrated expertise in warehouse technology and strong verbal communication. Reducing patient anxiety as a Phlebotomist Technician at Reading Hospital. Excel in team leadership and thrive under pressure, embodying a results-driven approach with a blend of technical and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Order Fulfillment Associate
Amazon
Reading, PA
10.2023 - 08.2024
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders
Phlebotomist Technician
Reading Hospital - Tower Health
Reading, PA
05.2022 - 09.2023
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
- Upheld HIPAA compliance through careful management of confidential patient records and lab results
Education
High School Diploma -
long island city high school
Queens, NY01.2005
Skills
- Word
- Strong verbal communication
- Team leadership
- Customer service
Timeline
Order Fulfillment Associate
Amazon
10.2023 - 08.2024
Phlebotomist Technician
Reading Hospital - Tower Health
05.2022 - 09.2023
High School Diploma -
long island city high school