Melissa Pauls
Grand Junction,Co
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Grand Valley Nutrition Wellness
Grand Junction, Co
11.2020 - Current
- Supported providers by managing schedules.
- Managed communication with patients efficiently.
- Scheduled appointments for new and returning patients.
- Setting up and organizing multiple weekly classes
- Developed visual aids for regular diabetes discussions.
- Recorded key points from departmental meetings every month.
- Oversaw office management responsibilities.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Administrative Assistant
Ariel Clinical Services
Grand Junction, Co
12.2019 - 11.2020
- Supported office staff with necessary administrative tasks to ensure operational efficiency.
- Welcomed and guided clients to their appointments.
- Handled phone calls and directed callers to appropriate staff.
- Conducted monthly assessments of sex offenders using state and national databases.
- Aided in monthly Medicaid inquiries to verify eligibility.
- Maintained accurate records of office and Covid-19 supply inventories weekly.
- Updated and organized inventory data records regularly.
- Ensured timely completion of weekly financial deposits.
- Organized arrivals of daily mail and packages.
Front Office Associate
Primary Care Partners/Western Colorado Pediatric Associates
Grand Junction, Co
01.2019 - 09.2019
- Operated as strategic hub of the organization.
- Implemented protocols to maintain smooth schedules for doctors and staff.
- Ensured smooth communication and timely updates through effective phone management.
- Documented detailed messages including medication refills and patient inquiries.
- Greeted and checked in patients for appointments.
- Processed patient check-outs.
- Handled the daily 'task bin' efficiently.
- Collaborated with providers to maintain up-to-date registries.
Account Planner
Spectrum Reach/ Charter Media
Grand Junction, Co
08.2016 - 10.2018
- Assisted in driving business development through meticulous proposal preparation.
- Enhanced presentations with comprehensive demographic information.
- Developed sales packages for specialized programs.
- Oversaw office safety and security operations.
Account Coordinator
Spectrum Reach/ Charter Media
Grand Junction, Co
12.2014 - 08.2016
- Managed post-sale fulfillment of client orders for cable and digital advertising.
- Processed video and digital orders.
- Submitted orders using Doc Trax for electronic filing.
- Oversaw changes to orders as per client demands.
- Certified as the first regional Account Coordinator for entering and submitting Digital Advertising Forms.
Admin Assist III/ Admin of Tech Operations
Spectrum Reach/ Charter Media
06.2013 - 12.2014
- Provided administrative support to over 15 leaders in the telecommunications sector.
- Implemented organized Excel sheets for Field Operations, Construction, Dispatch, Network Operations and Workflow departments.
- Ensured thorough follow-up on surveys to streamline future customer processes.
- Scheduled various maintenance activities.
- Oversaw execution of scheduled projects.
- Chosen by Vice President to assist with processing site surveys for commercial properties.
Dispatcher
Bresnan Communications
Grand Junction, CO
04.2006 - 06.2013
- Monitored daily tasks of field technicians in a multi-state division.
- Checked technicians’ routes across Colorado, Montana, Wyoming, and Utah for accuracy.
- Identified technicians at risk of missing schedules and implemented corrective measures.
- Communicated possible lateness and issued credits as necessary.
- Processed a high volume of technician calls exceeding 100 per day for resolving technical problems and updating equipment on customer accounts.
Education
Skills
- Scheduling
- Microsoft PowerPoint
- Professional and mature
- Detailed meeting minutes
- Typing proficiency
- Phone call answering
- Data entry documentation
- Microsoft Word
- Microsoft Excel
References
Brooke Farris
Pharmacy Tech
herrerabv@gmail.com (307) 477-7474
Danielle Wells
Health Coach - Grand Valley Nutrition and Wellness
DWells@GJhosp.org (970)-261-6930
Kristy Hale
Bariatric Coordinator - Grand Valley Nutrition and Wellness
Khale@gjhosp.org (970)985-0045
Organizations / Volunteer
Married to the Badge Auxiliary - Executive Board Member / President 11/01/16 - Present
Assisted in building and maintaining relationships with our local and surrounding area Law Enforcement Agencies, officers and their families., Responsible for maintaining membership list, and organizing fundraisers with local businesses.
Timeline
Administrative Assistant
Grand Valley Nutrition Wellness
11.2020 - Current
Administrative Assistant
Ariel Clinical Services
12.2019 - 11.2020
Front Office Associate
Primary Care Partners/Western Colorado Pediatric Associates
01.2019 - 09.2019
Account Planner
Spectrum Reach/ Charter Media
08.2016 - 10.2018
Account Coordinator
Spectrum Reach/ Charter Media
12.2014 - 08.2016
Admin Assist III/ Admin of Tech Operations
Spectrum Reach/ Charter Media
06.2013 - 12.2014
Dispatcher
Bresnan Communications
04.2006 - 06.2013
Similar Profiles
Michele JewellMichele Jewell
Certified Nutrition & Wellness Consultant at Champion Nutrition & WellnessCertified Nutrition & Wellness Consultant at Champion Nutrition & Wellness
SHIRIMATIE RESHMA RAMNANANSHIRIMATIE RESHMA RAMNANAN
NA at Wellness & Health Coaching, Herbalife NutritionNA at Wellness & Health Coaching, Herbalife Nutrition
Suhani TomarSuhani Tomar
Manager - Digital Literacy (adoption) & Communication at Amway (Global wellness & nutrition leader)Manager - Digital Literacy (adoption) & Communication at Amway (Global wellness & nutrition leader)