Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Melissa Payne

Aurora,CO
Melissa Payne

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
years of professional experience

Work History

MCR Hotels

Housekeeper promoted to Executive Housekeeping Supervisor
2023.02 - Current (1 year & 7 months)

Job overview

  • Walk public and outside public property
  • Creating Housekeeping Boards with each day Arrivals
  • Departures
  • Full Day Guest Services
  • Refresh Guest Services
  • All Vacant Ready Room inspections accordingly supply housekeepers with all cleaning supplies necessary
  • Assist in Laundry when needed
  • Oversee time management set for each board if applicable
  • Properly train any housekeeper(s)
  • Daily Hello Staff meetings regarding Guest reviews positive and negative Guest reviews discuss arrivals all departures all in house and intent to recommend
  • Any staff concerns
  • Recently trained to take over all QA possibilities for what Marriott Room Standards are currently
  • Correctly complete Daily discrepancy forms attaching all vacant ready all Vacant dirty all rooms out of order or on hold and reason all special requests for arriving Ambassador Titanium Titanium Elite Elite Gold Member/Members End of Month linen count and dissuaded shrinkage or all new Orders for all Guest linens for Two Bedrooms all one bedrooms and all studios
  • End of month Ecolab Chemical Counts.

EXTENDED STAY AMERICA

Executive Housekeeper
2022.08 - 2023.02 (6 months)

Job overview

  • Daily guest stay checkouts guest weekly requests extended guest checkouts
  • Sweeping
  • Moping
  • Vacuuming linen and towel replacement all to make vacant ready rooms
  • Also Brand Standard requirements for QA auditing.

Chase Stadium

Housekeeping Venue Men/Women Restrooms inside stadium
2022.04 - 2022.08 (4 months)

Job overview

  • Graveyard Shift with staffing company from 11pm to 7am inside stadium
  • Cleaning all men and all women's Bathrooms hired as Trash picker and promoted to Bathrooms within 3 weeks...and after the 1st month given team lead...overall 2-4 teams with 4-10 hskprs.

Oasis Motel

24 hr Housekeeping Manager lived on site
2010.08 - 2015.12 (5 years & 4 months)

Job overview

  • Guest Checkins and Guest Checkouts nightly and daily
  • Washing and drying Guest bed linens and bath linens replacement of linens towels pillows soaps and etc...all Guest request 24hrs.

Pretty Patty's

Cleaning Assistant
1994.01 - 1997.04 (3 years & 3 months)

Job overview

  • Responsible for assisting owner with cleaning homes for clients
  • Dusting, washing, drying, folding
  • Vacuuming cabinet cleaning shelves, washing windows.

Education

Clovis High School Clovis, CA

GED from Business
09.1988

University Overview

Skills

  • Customer service
  • Guest services
  • Communication skills
  • Time management
  • Leadership
  • Microsoft excel
  • Computer literacy
  • Documentation review
  • Microsoft word
  • English
  • Operation of an industrial kyvack cleaner
  • Person to person guest relations
  • Knowledge of microsoft outlook and opera

Timeline

Housekeeper promoted to Executive Housekeeping Supervisor
MCR Hotels
2023.02 - Current (1 year & 7 months)
Executive Housekeeper
EXTENDED STAY AMERICA
2022.08 - 2023.02 (6 months)
Housekeeping Venue Men/Women Restrooms inside stadium
Chase Stadium
2022.04 - 2022.08 (4 months)
24 hr Housekeeping Manager lived on site
Oasis Motel
2010.08 - 2015.12 (5 years & 4 months)
Cleaning Assistant
Pretty Patty's
1994.01 - 1997.04 (3 years & 3 months)
Clovis High School
GED from Business
Melissa Payne