Summary
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Perez

Dallas

Summary

Reliable and hardworking server who thrives under pressure and goes above and beyond to create unforgettable guest

experiences. Previous experience in fast-paced environments and possess strong communication skills, demonstrating

ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and maintaining a positive attitude during peak hours. Known for problem-solving capabilities and adaptability across various tasks.

Work History

Waitress Trainee

Hooters
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Ensure all my guest have the absolute best time !

Waitress

Joe’s Crab Shack
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Skyline High School
Dallas
2020

Skills

  • Cleanliness
  • Table setting
  • Order taking
  • Handling complaints
  • Cash handling
  • Memory retention
  • Food presentation
  • Personal grooming
  • Attention to detail
  • Exceptional customer service rules and regulations for alcohol sales
  • Knowledge of liquor
  • friendly
  • work well under pressure

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Waitress Trainee

Hooters

Waitress

Joe’s Crab Shack

Skyline High School
Melissa Perez