Melissa Philbert

• Review applications for licensure,
• Enter information from applications into the licensure system
• Answer and assist licensees on phones
• Greeted licensees professionally and provided friendly, knowledgeable assistance to them.
• Open and distribute mail
• Maintain and order office supplies
• Process duplicate applications and issue duplicate licenses
• Process address and name changes
• Provide assistance to fellow co-workers

Provide customer service to clients by cutting, coloring, perming and other services.

• Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Processed payments, entering sales in register for prompt customer service.
• Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.

• Answered central telephone system and directed calls accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to employees by copying, faxing and filing documents.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Ordered office supplies
• Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.

Reviewed and processed applications for licensure of motor vehicles, boat, motor and trailer titles.

Processed placard applications