Melissa Pina
Houston,TX
Summary
Bilingual, results-driven sales representative with expertise in customer relationship management, and effective communication. Proven track record in identifying sales opportunities and enhancing customer satisfaction. Experience in customer service and sales negotiation. Expertise in building relationships, conducting market research, and promoting product offerings. Committed to enhancing customer satisfaction and driving sales growth.
Overview
5
5
years of professional experience
Work History
Sales Representative
Arriba Motors
Porter, TX
10.2023 - Current
- Built relationships with retail partners to promote product offerings.
- Conducted market research to identify new sales opportunities and trends.
- Responded to customer inquiries in a timely manner.
- Developed and maintained relationships with existing customers to ensure repeat business.
- Negotiated pricing and terms of sale with customers.
- Greeted customers to determine wants or needs.
Restaurant Waiter
Alma Latina
Houston, TX
05.2021 - 09.2023
- Maintained cleanliness of dining area and ensured proper table settings.
- Provided exceptional customer service to enhance guest dining experiences.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Education
High School Diploma -
Cecyteq
Queretaro MX04-2021
Skills
- Customer relationship management
- Customer service
- Time management
- Effective communication
- Adaptability in service
- Team collaboration
- Sales negotiation
- Product promotion
- Attention to detail
- Cash handling
References
References available upon request.
Timeline
Sales Representative
Arriba Motors
10.2023 - Current
Restaurant Waiter
Alma Latina
05.2021 - 09.2023
High School Diploma -
Cecyteq