Melissa Polinar
Niagara,ON
Summary
Dedicated Sales Associate with a strong work ethic, skilled at driving high sales in any shift. Organized and patient with a knack for resolving customer complaints and restocking inventory. A flexible and outgoing team player known for honesty and integrity in all interactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Pure Yoga & Fitness
Hong Kong, HK
01.2018 - 03.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Telemarketer
Infopro Digital Hong Kong
Hong Kong, HK
01.2016 - 01.2018
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Greeted customers in a friendly, professional manner on the phone.
- Provided product information, answered questions, and offered solutions to customer inquiries.
Restaurant Manager
Bella Ristorante
Davao, Mindanao
01.2011 - 01.2018
- Implemented measures to comply with sanitation standards and food safety guidelines.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
Bachelor of Arts - Education of Individuals in Elementary Special Education Programs
Vista University
Baybay Leyte05-2004
Some College (No Degree) - English-as-a-Second-Language Education
Niagara College
Niagara On The LakeSkills
- Upselling
- Payment Processing
- Business Development
- Sales Development
- Product Sales
- Customer Needs Assessment
Affiliations
- Yoga
- Running
- Traveling
Timeline
Sales Associate
Pure Yoga & Fitness
01.2018 - 03.2020
Telemarketer
Infopro Digital Hong Kong
01.2016 - 01.2018
Restaurant Manager
Bella Ristorante
01.2011 - 01.2018
Bachelor of Arts - Education of Individuals in Elementary Special Education Programs
Vista University
Some College (No Degree) - English-as-a-Second-Language Education
Niagara College
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