Achieving goal
Melissa Ragland
Peer Specialist
Marshall,AR
Summary
Dynamic and dependable, with a proven track record of success in fast-paced environments like Seaton Court Reporting. Excelled in roles requiring excellent communication, teamwork, and problem-solving skills. Demonstrated ability to adapt quickly, lead with positivity, and significantly contribute to team objectives. Skilled in customer service and basic computer operations, embodying a results-driven approach with a passion for helping others.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Scopist
Seaton Court Reporting
12.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Grill Cook
Skylark Cafe
09.2019 - 05.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Stored and handled goods correctly to maintain freshness and condition.
Waitress
Pizza Hut
01.2016 - 02.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
GED -
Arkansas Diploma of Workforce Services
Little Rock12.2023
No Degree - Peer In Training
UALR MIDSOUTH
Little Rock09.2024
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Flexible and Adaptable, I have experience in addiction, experience in recovery, mentoring women, sharing recovery, passion to help others, some computer skills, open-minded, teachable, active in my community and recovery events,
Multitasking
Dependable and Responsible
Flexible and Adaptable
Accomplishments
I like to consider myself and overcomer. I was in active addiction for the last 25 year. I have 2 and a half years clean. I am actively a volunteer at the Daughters of Hope and Transformation where I mentor women in recovery.
I have been working for a court reporter for the last two years. There I have learned computer skills. How to properly edit bad grammar. Effective listening skills. Have mastered typing very fast. Meet dead lines and work in high stress enviroments.
Certification
- Peer Specialist
- Certified in my experience of addiction and recovery
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Helping others
Playing with my new grandbaby
Bringing recovery to my small town
Timeline
Scopist
Seaton Court Reporting
12.2022 - Current
Grill Cook
Skylark Cafe
09.2019 - 05.2022
Waitress
Pizza Hut
01.2016 - 02.2018
GED -
Arkansas Diploma of Workforce Services
No Degree - Peer In Training
UALR MIDSOUTH
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