Melissa Ramirez
Defiance,OH
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Fluent in Spanish.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Labor Worker
Campbell's Soup
10.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- Identified defective products or machinery and reported to supervisor.
- Followed instructions and safety protocols while operating machinery and equipment.
- Helped with door and window installations.
Office Manager
Covington Credit
06.2014 - 05.2020
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
Office Manager
Advance America
02.2010 - 06.2014
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maximized cash flow through optimal billing and collection processes.
- Coordinated with clients to facilitate timely payments.
- Managed office operations while scheduling appointments for staff and clients.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reported to senior management on organizational performance and progress toward goals.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Education
Associate of Science - Health Care Administration
Brown Mackie College - Fort Wayne
Fort Wayne, IN05.2007
Skills
- Company Safety Policies
- Standard Operating Procedures Understanding
- Safe Work Practices
- Lockout and Tagout Processes
- Equipment Operation
- Heavy Machinery Operation
- Quality Assurance Inspections
Certification
- SafeStart Trainer
Additional Information
Operations Trainer- Campbell Soup Company
Languages
Spanish
Native or Bilingual
Timeline
General Labor Worker
Campbell's Soup
10.2021 - Current
Office Manager
Covington Credit
06.2014 - 05.2020
Office Manager
Advance America
02.2010 - 06.2014
Associate of Science - Health Care Administration
Brown Mackie College - Fort Wayne
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