Data Network Provisioner
- Ordered and tracked data circuits to provide connectivity for data centers, retail, corporate, and home offices
- Managed and consulted with telco vendors such as AT&T, CenturyLink/Lumen, Verizon, and Crown Castle on a weekly basis.
- Documented meeting minutes' to validate deliverables and acceptance criteria of new circuits
- Disconnected data circuits to prevent inaccurate inventories and costs
- Conducted merger and acquisition oversight of inventories
- Audited circuit inventory using Tangoe Rivermine (Telecomm Expense Management System) resulting in over $100k in savings in multiple years
- Coordinated ServiceNow workflow modifications with internal teams to ensure essential service requirements are captured in circuit requests
- Fostered internal and external partnerships and built alliances across the business to ensure that IT service portfolio needs were met
- Worked closely with Solution Engineers to ensure data circuit standards were met for data centers, retail, corporate, and home offices
- Communicated with multiple teams on project timelines, requirements, risks, and solutions
