Melissa Regan
Warminster ,PA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
10
10
years of professional experience
2003
2003
years of post-secondary education
Work History
Assistant Store manager of Fresh
The Giant Company
Roslyn, Pa
05.2022 - Current
- Assisted in daily store operations and management tasks.
- Trained and supervised team members to enhance performance.
- Implemented inventory control measures to maintain stock levels.
- Responded effectively to varying store demands, ensuring consistent product quality and freshness.
- Monitored sales floor activities to ensure compliance with policies.
- Elevated food safety scores by refining inspection and sanitation processes.
- Elevated sustainability scores by adopting green policies and procedures.
Assistant Store Manager of Customer Experience
The Giant Company
Willow Grove, Pennsylvania
05.2015 - 05.2022
- Assisted in training and onboarding new team members for operational success.
- Managed daily store operations to ensure a smooth customer experience.
- Coordinated inventory management and restocking processes efficiently.
- Developed staff schedules to optimize coverage during peak hours.
- Led efforts to drive customer experience programs, resulting in improved service delivery.
Education
Archbishop Wood High School
Warminster , PASkills
- Public Relations
- Customer service
- Microsoft word, excel, and outlook proficient
- Employee relations
- Customer relations
- Goal oriented
- Organized
- Flexible
Timeline
Assistant Store manager of Fresh
The Giant Company
05.2022 - Current
Assistant Store Manager of Customer Experience
The Giant Company
05.2015 - 05.2022
Archbishop Wood High School