Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.
Hi, I’m
Jayla Harrington
United States
Summary
Overview
4
years of professional experience
Work History
Piercing Pagoda Of Zale
Assistant Store Manager
11.2021 - 08.2023
Job overview
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Starbucks
Barista
02.2020 - 11.2021
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Panera Bread
Team Member
08.2019 - 02.2020
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Suitland High SchoolDistrict Heights, MD
High School Diploma
2020
University Overview
Skills
- Customer Service
- Public Relations
- Conflict Resolution Techniques
- Effective Customer Communication
- Sales Quota Achievement
- Sales Trends
- Product and Service Sales
Timeline
Assistant Store Manager
Piercing Pagoda Of Zale
11.2021 - 08.2023
Barista
Starbucks
02.2020 - 11.2021
Team Member
Panera Bread
08.2019 - 02.2020
Suitland High School
High School Diploma
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