Summary
Work History
Education
Skills
Timeline
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Melissa Reinhardt

Las Vegas,NV

Summary

As a Multi-passionate Manager and Sales professional I have achieved varying forms of success. I used my skills to sell real estate and Manage multiple stores in the mall. I have the ability to juggle many responsibilities including staff management, client satisfaction, reporting and financial accountability, safety and compliance and implementing strategies to improve performance and outcomes.

Work History

Realtor

HomeSmart
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.

Store Manager

Luxottica Group
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.

Assistant Manager

Nine West Group
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

Real Estate - Real Estate

CSN
Las Vegas, NV
06.2010

Skills

  • Written and Verbal communications
  • Developing goals and strategies for business success
  • Training and development of teams
  • Generating and delivering business reports
  • Sales Management
  • Negotiating
  • Networking
  • Financial analysis
  • Implementing innovative solutions
  • Creating a positive work environment
  • Multitasking
  • Problem solving
  • Independent
  • High achiever

Timeline

Realtor

HomeSmart

Store Manager

Luxottica Group

Assistant Manager

Nine West Group

Real Estate - Real Estate

CSN

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Melissa Reinhardt